Privacy Policy

Last updated: 10 November 2026

At All That Glimmers, we respect your privacy and are committed to handling your personal information responsibly.

This policy explains what information we collect, how we use it and your rights under UK data protection law.

Who We Are

All That Glimmers is an independent UK business operated by a sole trader.

Data controller: Aimee Starbuck, trading as All That Glimmers
Website: www.allthatglimmers.uk
Email: hello@allthatglimmers.uk
Business address: Beaconsfield House, Sandford Street, Lichfield, WS13 6WN

Information We Collect

Depending on how you use our website, we may collect:

  • Your name, email address, billing address and delivery address.

  • Information about your orders and purchases.

  • Messages you send through our contact form or by email.

  • Payment transaction details provided by our payment processors.

  • Technical information about your visit, including information collected through cookies and website analytics.

  • Your marketing preferences, if you choose to subscribe to our emails.

We do not intentionally collect more personal information than is necessary.

How We Use Your Information

We use personal information to:

  • Process, fulfil and deliver orders.

  • Communicate with you about purchases and enquiries.

  • Process returns and refunds.

  • Maintain business and financial records.

  • Keep our website secure and functioning.

  • Understand website performance and improve our services, where permitted.

  • Send marketing emails if you have given the required consent.

Our Legal Bases for Processing

Under UK data protection law, we rely on the following legal bases where applicable:

Contract: To process orders, arrange delivery and provide customer support relating to purchases.

Legal obligation: To maintain records required by tax, accounting and consumer protection laws.

Legitimate interests: To respond to general enquiries, protect our business against fraud and maintain website security, where those interests are not overridden by your rights.

Consent: For optional marketing emails and non-essential cookies where consent is required.

You may withdraw consent at any time.

Sharing Your Information

We only share personal information where necessary to operate our business.

This may include:

  • Squarespace, our website and ecommerce platform.

  • Payment providers used to process transactions.

  • Delivery companies responsible for shipping orders.

  • Email marketing providers, if you subscribe.

  • Professional advisers or public authorities where legally required.

We do not sell your personal information.

International Data Transfers

Some service providers may process personal information outside the United Kingdom.

Where this happens, we will ensure that appropriate protections are in place as required by UK data protection law.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes described in this policy.

Order and transaction records are generally retained for six years after the relevant tax year, where necessary for tax, accounting or legal purposes.

General enquiries are normally retained for up to 12 months after the enquiry is resolved, unless a longer period is necessary.

Marketing contact information is retained until you unsubscribe or withdraw your consent, subject to any records we need to keep to respect that choice.

Marketing Communications

If you subscribe to our mailing list, we may send you occasional updates about products, news and offers.

You can unsubscribe at any time using the link in our emails or by contacting hello@allthatglimmers.uk.

We will not automatically add you to our mailing list simply because you have made a purchase.

Your Rights

Under UK data protection law, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your information in certain circumstances.

  • Object to or restrict certain processing.

  • Request a copy of your information in a portable format, where applicable.

  • Withdraw consent where processing is based on consent.

To exercise your rights, contact hello@allthatglimmers.uk.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

Cookies

Our website uses cookies and similar technologies to support its functionality and, where enabled, understand website usage.

For more information, please read our Cookie Policy.

Changes to This Policy

We may update this policy when our business practices or legal requirements change.

The latest version will always be available on our website.

Contact

For privacy-related enquiries, please email hello@allthatglimmers.uk.