Terms & Conditions

Last updated: 10 November 2026

Welcome to All That Glimmers! By placing an order through our website, you agree to the following terms and conditions.

About Us

All That Glimmers is an independent UK business operated by a sole trader.

Business owner: Aimee Starbuck
Trading name: All That Glimmers
Website: www.allthatglimmers.uk
Email: hello@allthatglimmers.uk
Business address: Beaconsfield House, Sandford Street Lichfield, WS13 6WN

Our Products

We create and sell thoughtful products and accessories designed with neurodivergent minds in mind.

We aim to describe and photograph our products as accurately as possible. Colours may vary slightly depending on your screen settings.

Product dimensions, materials and any relevant safety information are provided in individual product descriptions.

Our products are intended to offer practical support, comfort or enjoyment. They are not medical devices and do not replace professional medical advice or treatment.

Orders & Payments

All prices are displayed in British pounds (GBP).

Delivery charges are shown before you complete your purchase.

Payments are processed securely through the payment methods available at checkout.

After placing an order, you will receive an order confirmation by email. We reserve the right to cancel an order if a product is unavailable, a pricing error has occurred or we cannot fulfil the order. If payment has already been taken, you will receive a full refund.

Delivery

We currently deliver within the United Kingdom only.

Estimated processing times, delivery options and shipping costs are provided on our website.

We aim to dispatch orders within the stated timeframe. If an unexpected delay occurs, we will contact you.

Unless otherwise agreed, goods will be delivered within 30 days of your order.

Cancellations & Returns

For most products purchased online, you have the legal right to cancel your order within 14 days of receiving it, without giving a reason.

You then have a further 14 days to return the item.

Certain products may be exempt from this right, including genuinely personalised products and sealed hygiene-sensitive goods once unsealed, where the legal conditions for an exemption are met.

Please see our Returns & Refunds Policy for full details.

Faulty or Damaged Products

If your order arrives faulty, damaged or not as described, please contact us at hello@allthatglimmers.uk.

We will work with you to resolve the issue in accordance with your statutory consumer rights.

Product Safety

Please read all product descriptions and safety information before purchasing or using an item.

Some products contain small parts and may not be suitable for young children.

Any age recommendations, material information or safety warnings will be stated on the relevant product page.

Intellectual Property

All original designs, illustrations, photographs, branding and written content on this website belong to All That Glimmers or their respective rights holders.

They may not be copied, reproduced or used commercially without permission.

Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, or affects your statutory consumer rights.

Changes to These Terms

We may update these terms occasionally. The version applicable to your order will be the one in effect when you place it.

Contact

If you have any questions, please email hello@allthatglimmers.uk.